Indian Bank HR Connect Login: What You Actually Need to Know in 2026

If you're an Indian Bank employee or retiree trying to get into HR Connect and you've hit a wall of confusing login screens, two-factor OTP flows, and "user already logged on" errors, you aren't alone. The portal has changed URLs, added mobile-adaptive pages, and shifted to a new authentication system since the Allahabad Bank merger. Most guides online just list the steps without telling you which URL is actually current or what to do when the OTP doesn't arrive.

Here's what I'd recommend: bookmark hrconnect.indianbank.bank.in (the newer 2FA-enabled URL) instead of the older hrconnect.indianbank.in link. Both still work, but the bank.in domain is where the portal is headed. And if you're a retiree? Your login process is different from active employees. This guide covers both.

The Two URLs Problem (and Which One to Actually Use)

This is the part most other articles get wrong. Indian Bank's HR Connect portal has two active URLs, and they don't behave identically. The original URL, hrconnect.indianbank.in, takes you through the PeopleSoft-based HRMS login. The newer URL, hrconnect.indianbank.bank.in, leads to a simplified two-factor authentication page that just says "User ID" and "Submit."

A November 2024 post in the Indian Bank CO: HRM Department Facebook group clarified the situation: "Login screen of HR CONNECT over internet has changed to mobile adaptive Page with facility to enter User ID." The same thread includes a comment from a user named Prem Nigam who explained: "Link is https://hrconnect.indianbank.bank.in then enter your mobile number and put OTP to enter. Use new employee number to log in."

The older URL still functions. But the bank is clearly pushing users toward the bank.in domain with the simplified 2FA flow. If you've been using the old URL without issues, fine; keep going. But if you're a first-time user or recently retired, start with the newer one.

Step-by-Step Login for Active Employees

Active employees access HR Connect through the bank's internal network or via the internet. The process differs slightly based on which URL you use, but here's the current standard flow based on the Scribd SOP documentation and community-reported procedures:

One thing worth knowing: the Facebook group discussion from March 2024 notes that salary information can be checked under "Manager Self Service > Global Payroll" for updated salary details. Not exactly intuitive naming, but that's PeopleSoft for you.

Retiree Login: A Completely Different Process

If you're a retired Indian Bank employee, don't assume you can just log in the same way active staff do. The registration and first-login process for retirees is separate, and it's one of the biggest sources of confusion.

According to the official Retiree Login Simplified SOP document (viewed over 5,000 times on Scribd), retirees must first register through the Indian Bank retiree website. The process goes: visit indianbank.in, find "IB RETIREE Website," click "NEW USER," then enter your SR number, PAN number or date of birth in DD.MM.YYYY format, verify with the OTP sent to your registered mobile, and set up a security question and answer.

A YouTube walkthrough from October 2024 with the title "HRCONNECT How to login to IB Retirees portal" walks through this entire flow visually. Worth watching if you're a first-time retiree user; the screenshots in that video match the current portal layout.

The retiree portal gives access to pension slips and IT computation statements. An October 2023 post in the HRM Facebook group highlighted a common frustration: "Previously in HRM ONLINE at branches, we can generate Pension Slip and IT Computation. Now we are confused." The thread revealed that these features migrated into HR Connect, and the old branch-level system was phased out.

What You Can Actually Do Inside HR Connect

The portal runs on Oracle PeopleSoft HRMS, which Indian Bank adopted as part of its technology stack. As GovernmentsPortal.com documents, the system provides:

For reference, Bank of Baroda's similar HR Connect portal (at hrconnect.bankofbaroda.co.in) runs on the same PeopleSoft platform and shows a current notice about investment declarations needing approval by "21st Feb 2026, 6.00 pm" with tax deduction consequences. Indian Bank's portal follows a similar declaration cycle, so if you're reading this close to financial year-end, don't sleep on your investment declarations.

Password Reset: The Three Paths

Forgot your password? There are three ways to handle it, and they depend on whether you're an active employee or retiree.

For Active Employees

Contact your HR department directly. They can reset your credentials through the admin panel. Honestly, for active staff this is the fastest route. Don't waste 20 minutes trying to figure out the self-service reset when a quick call to HR gets it done in 5.

For Retirees (Self-Service)

The May 2023 YouTube tutorial on HRCONNECT password reset walks through this clearly: go to the login page, click "Forgot Password," answer your security question, verify via date of birth (DD.MM.YYYY format), and set a new password. The precondition, as the video notes, is that your mobile number must already be registered in the system.

When Neither Works

Call Indian Bank's national helpline at 1800-1700 (the new toll-free number effective from September 1, 2025, per the bank's customer grievance page). The old number, 1800-425-00000, is being phased out. Not great that they're changing helpline numbers during an active system transition, but here we are.

Troubleshooting Common Issues

Based on community reports, Quora threads, and the Facebook group discussions, these are the problems that come up repeatedly:

The Allahabad Bank Merger: Why It Still Matters for HRMS Access

This context is missing from almost every other guide. When the Union Cabinet approved the merger on March 4, 2020, and Indian Bank absorbed Allahabad Bank effective April 1, 2020, the HR integration was explicitly called out as the "main focus" of the amalgamation. Padmaja Chunduru, then MD & CEO of Indian Bank, told The Hindu that HR integration would be the primary concern.

An Economic Times CIO interview from August 2021 with Deepak Sarda, Indian Bank's CTO, detailed the IT operations merger. The HRMS migration was part of this broader IT consolidation. But here's the practical impact six years later: some ex-Allahabad Bank retirees still report confusion about which portal to use and which employee ID format applies to them.

If you retired from Allahabad Bank before April 2020, your records were migrated to Indian Bank's HR Connect. You should have received a new employee/retiree ID. If you didn't, or if you never registered on the new system, contact Indian Bank's helpline at 1800-1700.

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First-Time Registration (New Employees)

You can't register yourself on HR Connect. This isn't a self-service registration like net banking. As GovernmentsPortal.com confirms, the process requires HR department involvement:

1. Get your User ID from HR. Your branch or regional HR will provide it.
2. Link your mobile number with CO HRM. This is done by the HR team, not by you. The mobile number must match the one the bank has on file.
3. Complete first login with OTP. Once your mobile number is linked, you'll receive an OTP during your first login attempt.
4. Set security question and password. Choose something memorable but not guessable. Remember: the answer is case-sensitive.

The whole thing can take a few days if your HR department is busy. Plan accordingly, especially if you need to submit investment declarations close to a deadline.

Security: What the 2FA Actually Protects

Indian Bank's HR Connect uses two-factor authentication: your password plus an SMS-based OTP. Is SMS-based 2FA perfect? No. A Reddit thread in r/IndiaTech from August 2024 bluntly called out Indian banks for "outdated security measures," pointing out that SMS OTPs can be intercepted via man-in-the-middle attacks. BankInfoSecurity.com echoed this concern, noting that OTPs "are sent via SMS in plain text."

That said, for an HRMS portal containing salary slips and pension details rather than transaction capabilities, SMS 2FA is a reasonable minimum. As one commenter in the Indian Bank Facebook group put it: "The HRMS portal does not contain any secret information except pension details which will be of no use to others." Fair enough, but keep your password strong anyway. Don't reuse your net banking password here.